Open menuく

Remarks:

Original versions of (1)Sony Group Japan - Common Corporate Privacy Policy, (2)Public Disclosure etc. on Matters relating Personal Information and/or (3) Cookie Policy are/is written in Japanese under the premise that they apply are to individuals residing in Japan. This translation is provided only for the reference and convenience of non-Japanese residing in Japan. In case of discrepancies between Japanese version and this English version, the Japanese version shall prevail.

Privacy Policy

Sony Engineering Corporation will comply with the above Sony Group Japan - Common Corporate Privacy Policy as its own policy regarding Personal Information protection.


Operation Commencement Date: April 1, 2005
Amendment Date: May 30, 2017

Saigo Takaaki
Director
Sony Engineering Corporation

Sony Group Japan - Common Corporate Privacy Policy (*)


Operation Commencement Date: April 1, 2005
Amendment Date: May 30, 2017

Each company of the Sony Group (collectively, “Sony”) is willing to build an environment in which the personal information of customers is safely stored, used and handled in line with the intention of customers, as well as gaining the trust of customers, and hopes to continue to provide numerous services, under this environment, which inspire and fulfil the curiosity of each customer.

Under this policy, and in accordance with Sony's philosophy of being honest and fair, Sony has prescribed the following policy on the handling of personal information, and is working to ensure the proper handling of personal information relating to its customers that it collects.

(*) This Policy encompasses Sony Corporation and its subsidiaries within Japan.

Handling of Personal Information

Sony Engineering Corporation - Public Disclosure etc. on Matters relating Personal Information


Operation Commencement Date: April 1, 2005
Amendment: May 30, 2017

Saigo Takaaki
Director
Sony Engineering Corporation

The “Act on the Protection of Personal Information” (hereinafter “the Act”), with regard to personal information that is obtained by the Company (Name: Sony Engineering Corporation), which is a business operator handling personal information, prescribes the statutory matters, such as the purpose of use, that should be published or made easily accessible to the individual.
With regard to the items set forth in 1 to 5 below, the Company states the following (the terms, etc., used are the same as those in the Domestic Sony Group Common Privacy Policy).

  • Information to be obtained
    Stated in paragraph 1 of sections I through Ⅲ below.

  • Utilization Purpose
    The purpose of use of personal information (related to Article 18 Paragraph 1 of the Act) and the purpose of use of retained personal data (related to Article 27 Paragraph 1 of the Act) at the time of acquisition (hereinafter collectively referred to as “purpose of use”). Stated in sections I-2, II-2 and III-3 below.

  • Joint User and Subcontractor of Personal Information (hereinafter “personal information recipient”)
    Information on joint users is provided in Ⅲ-2 below. Cases where there is a subcontractor are stated in the items of sections I through Ⅲ.

  • Contact Point
    “The address for reporting complaints relating to the handling of retained personal data” prescribed in Article 5 of the “Ordinance for the Enforcement of the Act on the Protection of Personal Information”. Described paragraph 4 of sections I-4 and II-3 below.

  • Procedures for responding to requests, etc., for disclosure, etc.
    The procedures for responding to inquiries regarding notifications of the purpose of use (Related to Article 27 Paragraph 2 of the Act), disclosure (Related to Article 28 Paragraph 2 of the Act), cessation, etc., of use (Related to Article 30 Paragraph 2 of the Act), and the cessation of third party provision (Related to Article 30 Paragraph 4 of the Act) of retained personal data (hereinafter collectively referred to as “requests, etc., for disclosure, etc.”). Described in sections I-5 and II-3 below.

Details

Ⅰ. Provision of Services in Business

I-1. Information to be obtained
Name, address, telephone number, email address, content and history of comments and inquiries
I-2. Purpose of use
The business activities stated below in relation to (a) electronic products and parts (including household and enterprise products), (b) computer, audio and imaging software products, (c) internet connection service (telecommunications business based on the Telecommunications Business Act) products, parts, and services
  • ・ The sale of products or provision of licenses and services
  • ・ Public relation, promotion, and sales promotion activities (includes use with the purpose of information analysis and marketing. Information may be provided on products and services, exhibitions, and various events by email and direct mail, etc.)
  • ・ Customer support such as after-sales service (includes use in registration, personal identification, and emergency contact, etc.)
  • ・ Testing, research and development

I-3. Personal information recipients
Information on joint users is provided in III-2 below. Some information may be shared with subcontractors for the purpose of use described in I-2 above.
I-4. Contact Point
Please make inquiries using the contact form(Japanese language only) through the website.
I-5. Procedures for responding to requests, etc., for disclosure, etc.
Please review the details on procedures at this page.(Japanese language only)

Ⅱ. Public Relation Activities

Ⅱ-1. Information to be obtained
Name, address, telephone number, workplace, email address, content and history of comments and inquiries.
Ⅱ-2. Purpose of use
Provision of information and various communications to reporters, etc., in conjunction with public relation activities
Ⅱ-3. Contact point and procedures for responding to requests, etc., for disclosure, etc.
Please make inquiries at this page.(Japanese language only)

(Matters relating to personal information concerning employment applicants and our employees shall be published or notified, etc., to the individual separately.)

Ⅲ.Matters Relating to Joint Use (Related to Article 23 Paragraph 5 Item 3 of the Act)

Article 23 Paragraph 5 Item 3 of the Act prescribes, as an exception for third party provision, that in the event of personal data (excluding special care-required information) being used jointly with a specified party being provided to said specified party, and the fact of this along with certain matters being made easily accessible to the individual, said specified party is not applicable as a "third party" referred to in third party provision, and that personal data may be provided to said joint user without obtaining the prior consent of the individual.
In regard to this, there may be cases in which the Company jointly uses personal data that is obtained in accordance with the following items.

Ⅲ-1. Items of personal data to be jointly used
Personal data provided through communications (regardless of whether by the inquiry form on our website, by telephone, or any other form; also includes requests for business discussions) to the customer contact point in relation to electronic products and parts, or via customer registration procedures (information relating to the contacted party, including inquiry history, name, address, telephone number, and email address, model and lot number of owned products, purchase and service usage history, etc.) and information collected in relation to the items of sections I through Ⅲ above
Ⅲ-2. Scope of parties to be engaged in joint use
Antinos Management America, Inc.
Ⅲ-3. Purpose of Use of Using Parties
The following business activities relating to electronic products and parts
  • ・ Responding to communications to the contact point and other inquiries
  • ・ Sale of products and provision of related services
  • ・ Provision of customer support, such as product warranties and repairs
  • ・ Reference for product development and improving services
  • ・ Public relation, promotion, and sales promotion activities (includes use with the purpose of information analysis and marketing. Information may be provided on products and services, exhibitions, and various events by email and direct mail, etc.)

Ⅲ-4. Party with Responsibility for the Management of Personal Data
Sony Engineering Corporation

Remarks
If the Company separately indicates a specific purpose of use, etc., by means of notification to the individual or approval of the terms of use, etc., such specific purpose of use, etc. shall be applied with precedence over the above. Thank you for your understanding.

End